By Larry Chiang
Credit is center stage at Hearsay Summit. Hearsay is a startup doing promotions and today is their user conference. At the heart of engineering, entrepreneurship and the credit industry is something new for the credit industry: Do the right thing.
How do you survive the great recession? Focus on consumers first, revenue second. @kennethlin #hearsaysummit
— Jasmine A. Braxton (@JBraxEsq) May 5, 2016
Great conversation between @nwintroub and @kennethlin at #hearsaysummit pic.twitter.com/ssc9uBpuop — Victor Gaxiola (@VictorGaxiola) May 5, 2016
Credit Karma – Dispel the baggage of the industry & build a great customer experience. What an awesome approach! @kennethlin #hearsaysummit
— Leah White (@LeahMWA) May 5, 2016
This is the old way and this way still exists:
amen!! !!#HearsaySummit (& we work in the credit industry that rapes $$ until sum would call it NecroFeelYa 🙁 https://t.co/DLyvJQ6llX
— Larry Chiang (@LarryChiang) May 5, 2016
@nwintroub Making money by pissing off your customers isn't cool anymore. #hearsaysummit pic.twitter.com/8ke0Zw2CZx
— Scott Campbell (@scottccampbell) May 5, 2016