{"id":36753,"date":"2025-11-04T19:12:08","date_gmt":"2025-11-04T19:12:08","guid":{"rendered":"https:\/\/www.duck9.com\/blog\/?p=36753"},"modified":"2025-11-04T15:12:29","modified_gmt":"2025-11-04T19:12:29","slug":"cresta-ai-market-leaders-summit-2025","status":"publish","type":"post","link":"https:\/\/www.duck9.com\/blog\/cresta-ai-market-leaders-summit-2025\/","title":{"rendered":"Cresta AI Market Leaders Summit 2025"},"content":{"rendered":"
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Cresta AI Market Leaders Summit at Four Seasons Austin  <\/div>\n
November 4\u20135, 2025 <\/div>\n
executive summit for CX, AI, and revenue leaders)<\/div>\n
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November 4, 2025 \u2013 Day 1: Strategic Vision & AI Leadership<\/div>\n
7:30\u20138:30 AM \u2013 Registration & Executive Breakfast (Congress Avenue Foyer)  <\/div>\n
Informal networking with Cresta executives; early insights from the $125M Series D and 2025 roadmap.<\/div>\n
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8:30\u20139:00 AM \u2013 Welcome Keynote: \u201cAI as the New Revenue Engine in Contact Centers\u201d (Four Seasons Ballroom)  <\/div>\n
Speaker: Cresta CEO Sean Yoon. Highlights real-time AI adoption trends (up 40% YoY) and Forrester Wave leadership validation.<\/div>\n
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9:00\u201310:00 AM \u2013 Plenary Panel: \u201cForrester Leaders\u2019 Playbook: Real-Time AI for CX Excellence\u201d (Four Seasons Ballroom)  <\/div>\n
Panelists: Forrester analyst, Porsche CX lead, Cresta product head. Topics: in-call coaching ROI, CCaaS integrations (Genesys, Five9).<\/div>\n
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10:00\u201310:30 AM \u2013 Coffee Break & Tech Demos (Pre-Function Area)  <\/div>\n
Hands-on demos of Cresta\u2019s Signal AI platform and new voice analytics features.<\/div>\n
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10:30\u201311:30 AM \u2013 Breakout 1A: \u201cBuilding AI-First Contact Center Teams\u201d (Trinity Room)  <\/div>\n
HR leaders from CarMax discuss talent upskilling and agent retention using AI insights.<\/div>\n
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10:30\u201311:30 AM \u2013 Breakout 1B: \u201cGenAI for Revenue Recovery in Calls\u201d (Brazos Room)  <\/div>\n
Multi-client case studies on upsell detection and churn prediction in real time.<\/div>\n
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11:30 AM\u201312:30 PM \u2013 Networking Lunch: \u201cCX Innovation Table Talks\u201d (Veranda Ballroom)  <\/div>\n
Sponsored by Zoom; themed tables on omnichannel challenges and AI ROI.<\/div>\n
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12:30\u20131:30 PM \u2013 Fireside Chat: \u201cFrom Startup to Unicorn: Cresta\u2019s Journey\u201d (Four Seasons Ballroom)  <\/div>\n
Cresta founder Vivek Ratnadurai interviewed by Sequoia partner on scaling, funding, and AI strategy.<\/div>\n
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1:30\u20132:30 PM \u2013 Panel: \u201cPartner Ecosystem: Collaborating for AI Wins\u201d (Four Seasons Ballroom)  <\/div>\n
Panelists: Genesys, Zoom, JP Morgan. Focus on joint solutions for omnichannel AI and data interoperability.<\/div>\n
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2:30\u20133:00 PM \u2013 Afternoon Break with Vendors (Pre-Function Area)  <\/div>\n
Live demos of analytics dashboards and integration workflows.<\/div>\n
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3:00\u20134:00 PM \u2013 Breakout 3A: \u201cAI in Emerging Channels: Voice, Chat, Email\u201d (Trinity Room)  <\/div>\n
Multimodal AI use cases and personalization at scale.<\/div>\n
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3:00\u20134:00 PM \u2013 Breakout 3B: \u201cSustainability in AI Contact Centers\u201d (Brazos Room)  <\/div>\n
Energy-efficient models, green data practices, and ESG reporting.<\/div>\n
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4:00\u20135:00 PM \u2013 Closing Plenary: \u201c2026 Roadmap: What\u2019s Next for Conversation AI\u201d (Four Seasons Ballroom)  <\/div>\n
Q&A with Cresta leadership; sneak peek at upcoming features like predictive coaching and virtual agent orchestration.<\/div>\n
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5:00\u20137:00 PM \u2013 Welcome Reception & Cocktails (Rooftop Terrace)  <\/div>\n
Austin skyline views, live music, and unstructured networking.<\/div>\n
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Cresta AI Market Leaders Summit at Four Seasons Austin   November 4\u20135, 2025  executive summit for CX, AI, and revenue leaders) November 4, 2025 \u2013 Day 1: Strategic Vision & AI Leadership 7:30\u20138:30 AM \u2013 Registration & Executive Breakfast (Congress Avenue Foyer)   Informal networking with Cresta executives; early insights from the $125M Series D […]<\/p>\n","protected":false},"author":1,"featured_media":36754,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-36753","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/posts\/36753","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/comments?post=36753"}],"version-history":[{"count":0,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/posts\/36753\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/media\/36754"}],"wp:attachment":[{"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/media?parent=36753"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/categories?post=36753"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/tags?post=36753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}