{"id":7842,"date":"2016-05-05T14:48:43","date_gmt":"2016-05-05T18:48:43","guid":{"rendered":"https:\/\/www.duck9.com\/?p=7842"},"modified":"2016-05-05T14:48:43","modified_gmt":"2016-05-05T18:48:43","slug":"hacking-nps-score","status":"publish","type":"post","link":"https:\/\/www.duck9.com\/blog\/hacking-nps-score\/","title":{"rendered":"Hacking NPS Score"},"content":{"rendered":"<p>UPDATE: Thx to Hearsay for hosting and taking care of so many details<br \/>\nBy Larry Chiang<\/p>\n<p>I enjoy hacking.<\/p>\n<p>Here is the NPS (net promoter score) hack that I am pattern recognizing from Kenneth Lin and Clara Shih<\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\">\n<p dir=\"ltr\" lang=\"en\">.<a href=\"https:\/\/twitter.com\/nwintroub\">@nwintroub<\/a> &amp; <a href=\"https:\/\/twitter.com\/kennethlin\">@kennethlin<\/a> on innovation in <a href=\"https:\/\/twitter.com\/hashtag\/fintech?src=hash\">#fintech<\/a>, short-term rev vs long-term value creation <a href=\"https:\/\/twitter.com\/hashtag\/hearsaysummit?src=hash\">#hearsaysummit<\/a> <a href=\"https:\/\/t.co\/5L8HAG1Qzp\">pic.twitter.com\/5L8HAG1Qzp<\/a><\/p>\n<p>\u2014 Erin Lantz (@Erin_Lantz) <a href=\"https:\/\/twitter.com\/Erin_Lantz\/status\/728286202814603264\">May 5, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script>So, if you delay corporate profit&#8217;s short-term gratification&#8230; <\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>Meagan <a href=\"https:\/\/twitter.com\/mherf\">@mherf<\/a>, Ken <a href=\"https:\/\/twitter.com\/kennethlin\">@kennethlin<\/a>&#8216;s good at NPS hacking. He helped Mike. <a href=\"https:\/\/twitter.com\/hashtag\/HearsaySummit?src=hash\">#HearsaySummit<\/a> <a href=\"https:\/\/t.co\/xvqF1DxHI0\">https:\/\/t.co\/xvqF1DxHI0<\/a> <a href=\"https:\/\/t.co\/2MTHaZrBEF\">pic.twitter.com\/2MTHaZrBEF<\/a> \u2014 Larry Chiang (@LarryChiang) <a href=\"https:\/\/twitter.com\/LarryChiang\/status\/728286988525146112\">May 5, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\">\n<p dir=\"ltr\" lang=\"en\">Lol, Clara Shih&#8217;s good at NPS hacking too. Figures bc she&#8217;s very Stanford engineering-ly <a href=\"https:\/\/twitter.com\/hashtag\/HearsaySummit?src=hash\">#HearsaySummit<\/a> <a href=\"https:\/\/t.co\/26lG3v8aUd\">https:\/\/t.co\/26lG3v8aUd<\/a><\/p>\n<p>\u2014 Larry Chiang (@LarryChiang) <a href=\"https:\/\/twitter.com\/LarryChiang\/status\/728287449596633089\">May 5, 2016<\/a><\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script>Clara Shih is an alum of Stanford Engineering. <\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\">\n<p lang=\"en\" dir=\"ltr\">Frequent advisor touch points are greatest predictor of client NPS <a href=\"https:\/\/twitter.com\/clarashih\">@clarashih<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/HearsaySummit?src=hash\">#HearsaySummit<\/a><\/p>\n<p>&mdash; Elyse Hackney (@elysehackney) <a href=\"https:\/\/twitter.com\/elysehackney\/status\/728271235478511616\">May 5, 2016<\/a><\/p><\/blockquote>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\"><p>\nLol, Clara Shih&#8217;s good at NPS hacking too. Figures bc she&#8217;s very Stanford engineering-ly <a href=\"https:\/\/twitter.com\/hashtag\/HearsaySummit?src=hash\">#HearsaySummit<\/a> <a href=\"https:\/\/t.co\/26lG3v8aUd\">https:\/\/t.co\/26lG3v8aUd<\/a><\/p>\n<p>\u2014 Larry Chiang (@LarryChiang) <a href=\"https:\/\/twitter.com\/LarryChiang\/status\/728287449596633089\">May 5, 2016<\/a>\n<\/p><\/blockquote>\n<p><script src=\"\/\/platform.twitter.com\/widgets.js\" async=\"\" charset=\"utf-8\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>UPDATE: Thx to Hearsay for hosting and taking care of so many details By Larry Chiang I enjoy hacking. Here is the NPS (net promoter score) hack that I am pattern recognizing from Kenneth Lin and Clara Shih .@nwintroub &amp; @kennethlin on innovation in #fintech, short-term rev vs long-term value creation #hearsaysummit pic.twitter.com\/5L8HAG1Qzp \u2014 Erin [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-7842","post","type-post","status-publish","format-standard","hentry","category-stanford-engineering"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/posts\/7842","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/comments?post=7842"}],"version-history":[{"count":0,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/posts\/7842\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/media?parent=7842"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/categories?post=7842"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/tags?post=7842"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}