{"id":9996,"date":"2017-04-09T23:43:43","date_gmt":"2017-04-10T03:43:43","guid":{"rendered":"https:\/\/www.duck9.com\/?p=9996"},"modified":"2017-04-10T00:26:48","modified_gmt":"2017-04-10T04:26:48","slug":"jobs-to-be-done-1985-and-2017-updates","status":"publish","type":"post","link":"https:\/\/www.duck9.com\/blog\/jobs-to-be-done-1985-and-2017-updates\/","title":{"rendered":"Business Theorem &#8220;Jobs To Be DONE&#8221;"},"content":{"rendered":"<p><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8305.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8305.jpg\" alt=\"\" width=\"768\" height=\"1024\" class=\"alignnone size-full wp-image-10001\" srcset=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8305.jpg 768w, https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8305-225x300.jpg 225w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/p>\n<table style=\"border:1px solid black;padding:8px;\">\n<tbody>\n<tr valign=\"bottom\">\n<td width=\"48\"><img decoding=\"async\" src=\"https:\/\/pbs.twimg.com\/profile_images\/613751289587957760\/ZN0VKUOa_normal.jpg\" style=\"width:48px;height:48px;padding-right:8px;\"><\/td>\n<td><b>Larry Chiang (<a href=\"https:\/\/twitter.com\/larrychiang?refsrc=email&amp;s=11\">@LarryChiang<\/a>)<\/b><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\">\n<div><a href=\"https:\/\/twitter.com\/larrychiang\/status\/850729223211802624?refsrc=email&amp;s=11\">4\/8\/17, 8:17 AM<\/a><\/div>\n<div>peter drucker <a href=\"https:\/\/twitter.com\/search?q=%23jtbd&amp;src=hash\">#jtbd<\/a>.<br \/>\nmark McCormack <a href=\"https:\/\/twitter.com\/search?q=%23WTDTYAHBS&amp;src=hash\">#WTDTYAHBS<\/a>.<br \/>\n1985 and 1983, respectively &#x1f43c;&#x1f425;&#x1f433; <a href=\"https:\/\/t.co\/bHEqgadaVx\"><span>twitter.com\/bmoesta\/status\u2026<\/span><\/a><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>By Larry Chiang<\/p>\n<p>Where JTBD comes from.&nbsp;<\/p>\n<div>\n<div><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\" alt=\"\" width=\"1056\" height=\"851\" class=\"alignnone size-full wp-image-9998\" srcset=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg 1056w, https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318-300x242.jpg 300w, https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318-768x619.jpg 768w, https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318-1024x825.jpg 1024w\" sizes=\"auto, (max-width: 1056px) 100vw, 1056px\" \/><br \/>\nHow JTBD might turn out.&nbsp;<\/a><\/div>\n<div>\n<div>\n<div>\n<div>\n<p><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><\/p>\n<p><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><\/p>\n<p><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><\/p>\n<div>In my practice of &#8220;helping boost FICO scores by doing mundane credit score protocols&#8221;, a lot of consumers&nbsp;<\/div>\n<div>&#8211; disconnect with their idea of common business sense with counterintuive credit disputes<\/div>\n<div>&#8211; juxtapose urban credit myths with a counterintuive process that already exists.&nbsp;<\/div>\n<div>&#8211; consumers have a necessity for credit score improvement BUT do little innovative credit work<\/div>\n<div>&#8211; exploit incongruities between the way credit scores should be and how the credit system really is.&nbsp;<\/div>\n<div><\/div>\n<div>This credit work is the basis for the pattern &#8220;jobs to be done&#8221;.&nbsp;<\/div>\n<div>\n<a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/p>\n<table style=\"border: 1px solid black; padding: 8px;\">\n<tbody>\n<tr valign=\"bottom\">\n<td width=\"48\"><span style=\"background-color: rgba(255, 255, 255, 0);\"><img decoding=\"async\" src=\"https:\/\/pbs.twimg.com\/profile_images\/639888160869236736\/zqBUrR41_normal.jpg\" style=\"width: 48px; height: 48px; padding-right: 8px;\"><\/span><\/td>\n<td><b style=\"background-color: rgba(255, 255, 255, 0);\">Bob Moesta (<a href=\"https:\/\/twitter.com\/bmoesta?refsrc=email&amp;s=11\">@bmoesta<\/a>)<\/b><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\">\n<div><a href=\"https:\/\/twitter.com\/bmoesta\/status\/697806100930895872?refsrc=email&amp;s=11\" style=\"background-color: rgba(255, 255, 255, 0);\"><font color=\"#000000\">2\/11\/16, 7:35 AM<\/font><\/a><\/div>\n<div><span style=\"background-color: rgba(255, 255, 255, 0);\">Peter Drucker: &#8220;The problem in my life and other people&#8217;s lives is not the absence of&#8221;&nbsp;<a href=\"https:\/\/t.co\/3mQyr85b9O\">azquotes.com\/quote\/704813<\/a>. JTBD focus on what people do<\/span><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"background-color: rgba(255, 255, 255, 0);\"><br \/>\n<\/span><\/p>\n<p><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><span style=\"background-color: rgba(255, 255, 255, 0);\"><br \/>\nWith FICO, what people do is = over analyze and stay stagnant and paralyzed<\/span><br \/>\n<\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8302.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8302.jpg\" alt=\"\" width=\"2048\" height=\"1536\" class=\"alignnone size-full wp-image-10000\" srcset=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8302.jpg 2048w, https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8302-300x225.jpg 300w, https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8302-768x576.jpg 768w, https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8302-1024x768.jpg 1024w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><br \/>\n<\/a><\/p>\n<\/div>\n<div>\n<table style=\"border: 1px solid black; padding: 8px;\">\n<tbody>\n<tr valign=\"bottom\">\n<td width=\"48\"><span style=\"background-color: rgba(255, 255, 255, 0);\"><img decoding=\"async\" src=\"https:\/\/pbs.twimg.com\/profile_images\/613751289587957760\/ZN0VKUOa_normal.jpg\" style=\"width: 48px; height: 48px; padding-right: 8px;\"><\/span><\/td>\n<td><b style=\"background-color: rgba(255, 255, 255, 0);\">Larry Chiang (<a href=\"https:\/\/twitter.com\/larrychiang?refsrc=email&amp;s=11\">@LarryChiang<\/a>)<\/b><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\">\n<div><a href=\"https:\/\/twitter.com\/larrychiang\/status\/850727378414260225?refsrc=email&amp;s=11\" style=\"background-color: rgba(255, 255, 255, 0);\"><font color=\"#000000\">4\/8\/17, 8:09 AM<\/font><\/a><\/div>\n<div><font color=\"#000000\"><span style=\"background-color: rgba(255, 255, 255, 0);\"><a href=\"https:\/\/twitter.com\/AlexOsterwalder\">@AlexOsterwalder<\/a>&nbsp;<a href=\"https:\/\/twitter.com\/FT\">@FT<\/a>&nbsp;<a href=\"https:\/\/twitter.com\/search?q=%23JTBD&amp;src=hash\">#JTBD<\/a>. From Peter Drucker 1985 book. cc&nbsp;<a href=\"https:\/\/twitter.com\/danolsen\">@danolsen<\/a>&#8216;s&nbsp;<a href=\"https:\/\/twitter.com\/search?q=%23prodMgmnt&amp;src=hash\">#prodMgmnt<\/a>&nbsp;event w\/&nbsp;<a href=\"https:\/\/twitter.com\/Ulwick\">@Ulwick<\/a>&nbsp;<a href=\"https:\/\/t.co\/IuZITQUEAZ\">pic.twitter.com\/IuZITQUEAZ<\/a><\/span><\/font><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"background-color: rgba(255, 255, 255, 0);\"><\/span><\/p>\n<\/div>\n<p><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><\/p>\n<div>\n<p><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><\/p>\n<p><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><\/p>\n<p><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><\/p>\n<p><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><\/p>\n<p><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><\/p>\n<p><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><\/p>\n<p><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/p>\n<table style=\"border: 1px solid black; padding: 8px;\">\n<tbody>\n<tr valign=\"bottom\">\n<td width=\"48\"><span style=\"background-color: rgba(255, 255, 255, 0);\"><img decoding=\"async\" src=\"https:\/\/pbs.twimg.com\/profile_images\/2912562516\/6142613d7aee3a1b5672ed8e70c427a4_normal.jpeg\" style=\"width: 48px; height: 48px; padding-right: 8px;\"><\/span><\/td>\n<td><b style=\"background-color: rgba(255, 255, 255, 0);\">Tony Ulwick (<a href=\"https:\/\/twitter.com\/ulwick?refsrc=email&amp;s=11\">@Ulwick<\/a>)<\/b><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\">\n<div><a href=\"https:\/\/twitter.com\/ulwick\/status\/850589291294072833?refsrc=email&amp;s=11\" style=\"background-color: rgba(255, 255, 255, 0);\"><font color=\"#000000\">4\/7\/17, 11:01 PM<\/font><\/a><\/div>\n<div><span style=\"background-color: rgba(255, 255, 255, 0);\">Innovation = devising a solution that addresses unmet customer needs. That&#8217;s hard to do if managers can&#8217;t agree on what a need is.&nbsp;<a href=\"https:\/\/twitter.com\/search?q=%23JTBD&amp;src=hash\">#JTBD<\/a><\/span><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><\/a><a href=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/img_8318.jpg\"><span style=\"background-color: rgba(255, 255, 255, 0);\"><br \/>\n<\/span><\/a><\/p>\n<\/div>\n<div>\n<table style=\"border: 1px solid black; padding: 8px;\">\n<tbody>\n<tr valign=\"bottom\">\n<td width=\"48\"><span style=\"background-color: rgba(255, 255, 255, 0);\"><img decoding=\"async\" src=\"https:\/\/pbs.twimg.com\/profile_images\/2912562516\/6142613d7aee3a1b5672ed8e70c427a4_normal.jpeg\" style=\"width: 48px; height: 48px; padding-right: 8px;\"><\/span><\/td>\n<td><b style=\"background-color: rgba(255, 255, 255, 0);\">Tony Ulwick (<a href=\"https:\/\/twitter.com\/ulwick?refsrc=email&amp;s=11\">@Ulwick<\/a>)<\/b><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\">\n<div><a href=\"https:\/\/twitter.com\/ulwick\/status\/850590400452493312?refsrc=email&amp;s=11\" style=\"background-color: rgba(255, 255, 255, 0);\"><font color=\"#000000\">4\/7\/17, 11:05 PM<\/font><\/a><\/div>\n<div><font color=\"#000000\"><span style=\"background-color: rgba(255, 255, 255, 0);\"><a href=\"https:\/\/twitter.com\/search?q=%23JTBD&amp;src=hash\">#JTBD<\/a>&nbsp;Theory offers a new perspective on what a customer &#8220;need&#8221; is: a metric customers use to measure success when getting a job done.<\/span><\/font><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"background-color: rgba(255, 255, 255, 0);\"><\/span><\/p>\n<\/div>\n<table style=\"border: 1px solid black; padding: 8px;\">\n<tbody>\n<tr valign=\"bottom\">\n<td width=\"48\"><span style=\"background-color: rgba(255, 255, 255, 0);\"><img decoding=\"async\" src=\"https:\/\/pbs.twimg.com\/profile_images\/2912562516\/6142613d7aee3a1b5672ed8e70c427a4_normal.jpeg\" style=\"width: 48px; height: 48px; padding-right: 8px;\"><\/span><\/td>\n<td><b style=\"background-color: rgba(255, 255, 255, 0);\">Tony Ulwick (<a href=\"https:\/\/twitter.com\/ulwick?refsrc=email&amp;s=11\">@Ulwick<\/a>)<\/b><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\">\n<div><a href=\"https:\/\/twitter.com\/ulwick\/status\/850594634141057025?refsrc=email&amp;s=11\" style=\"background-color: rgba(255, 255, 255, 0);\"><font color=\"#000000\">4\/7\/17, 11:22 PM<\/font><\/a><\/div>\n<div><span style=\"background-color: rgba(255, 255, 255, 0);\">Knowing how customers measure success when getting a&nbsp;<a href=\"https:\/\/twitter.com\/search?q=%23JTBD&amp;src=hash\">#JTBD<\/a>&nbsp;enables a company to create a solution that gets the job done better.<\/span><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"background-color: rgba(255, 255, 255, 0);\"><br \/>\n<\/span><\/p>\n<table style=\"border: 1px solid black; padding: 8px;\">\n<tbody>\n<tr valign=\"bottom\">\n<td width=\"48\"><span style=\"background-color: rgba(255, 255, 255, 0);\"><img decoding=\"async\" src=\"https:\/\/pbs.twimg.com\/profile_images\/799651502780514304\/3OXMakzB_normal.jpg\" style=\"width: 48px; height: 48px; padding-right: 8px;\"><\/span><\/td>\n<td><b style=\"background-color: rgba(255, 255, 255, 0);\">Mike Boysen &#x1f468;\u200d&#x1f527; (<a href=\"https:\/\/twitter.com\/mikeboysen?refsrc=email&amp;s=11\">@mikeboysen<\/a>)<\/b><\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\">\n<div><a href=\"https:\/\/twitter.com\/mikeboysen\/status\/849948236513251329?refsrc=email&amp;s=11\" style=\"background-color: rgba(255, 255, 255, 0);\"><font color=\"#000000\">4\/6\/17, 4:33 AM<\/font><\/a><\/div>\n<div><font color=\"#000000\"><span style=\"background-color: rgba(255, 255, 255, 0);\"><a href=\"https:\/\/twitter.com\/search?q=%23ODI&amp;src=hash\">#ODI<\/a>&nbsp;vs. Milkshake&nbsp;<a href=\"https:\/\/twitter.com\/search?q=%23marketing&amp;src=hash\">#marketing<\/a>. This should close any gaps in understanding the differences in&nbsp;<a href=\"https:\/\/twitter.com\/search?q=%23JTBD&amp;src=hash\">#JTBD<\/a>&nbsp;approach<br \/>\n<a href=\"https:\/\/t.co\/D7QQ6S4Qsz\">bit.ly\/2ikU41F<\/a>&nbsp;<a href=\"https:\/\/t.co\/YxAcen9YRw\">pic.twitter.com\/YxAcen9YRw<\/a><\/span><\/font><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"background-color: rgba(255, 255, 255, 0);\"><br \/>\n<img decoding=\"async\" src=\"https:\/\/www.duck9.com\/wp-content\/uploads\/2017\/04\/image1.png\" alt=\"image1.PNG\" id=\"EE169C10-8D93-4E32-A00C-48863CE92A6C\"><br \/>\n<\/span><\/p>\n<\/div>\n<div><span style=\"background-color: rgba(255, 255, 255, 0);\"><br \/>\n<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Larry Chiang (@LarryChiang) 4\/8\/17, 8:17 AM peter drucker #jtbd. mark McCormack #WTDTYAHBS. 1985 and 1983, respectively &#x1f43c;&#x1f425;&#x1f433; twitter.com\/bmoesta\/status\u2026 By Larry Chiang Where JTBD comes from.&nbsp; How JTBD might turn out.&nbsp; In my practice of &#8220;helping boost FICO scores by doing mundane credit score protocols&#8221;, a lot of consumers&nbsp; &#8211; disconnect with their idea of common [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[40],"tags":[],"class_list":["post-9996","post","type-post","status-publish","format-standard","hentry","category-deep-underground-credit-knowledge-via-subroutines"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/posts\/9996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/comments?post=9996"}],"version-history":[{"count":0,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/posts\/9996\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/media?parent=9996"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/categories?post=9996"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.duck9.com\/blog\/wp-json\/wp\/v2\/tags?post=9996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}