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In The Media

Hacking NPS Score

by Larry Chiang on May 5, 2016

UPDATE: Thx to Hearsay for hosting and taking care of so many details
By Larry Chiang

I enjoy hacking.

Here is the NPS (net promoter score) hack that I am pattern recognizing from Kenneth Lin and Clara Shih

So, if you delay corporate profit’s short-term gratification…

Clara Shih is an alum of Stanford Engineering.

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