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In The Media

Post by Marc Köhlbrugge on Realizing That Credit Card Laws Are Based in 1970’s Tech Laws Last Updated in the 70’s

by Larry Chiang on June 23, 2025

can we all agree Stripe Disputes feel like extortion for most founders?
a customer taps “chargeback,” the product’s gone, stripe skims a $15-$22 fee, and you’re dragged into evidence-upload purgatory judged by a bank that doesn’t know your business. 
you win the dispute and you only recover what was yours; lose and you’re out cash, time, and sanity
no appeal, no credits, just an invoice for getting ripped off. 
yes, we need guardrails for real fraud, but piping every edge case through a pay-to-defend toll booth punishes builders more than bad actors. 
there has to be a smarter fix. i gotta believe it.
am i wrong here? i feel like im taking crazy pills.

 
 
Marc Köhlbrugge
⁦‪@marckohlbrugge‬⁩
⁦‪@gregisenberg‬⁩ 100%

I’m not sure Stripe is to blame though. It’s the credit card companies that decide on the fees and processes.

My hope is that Stripe is (secretly) working on something that takes away this power from the credit card companies.

 
6/22/25, 6:51 PM
 
 


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